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straycatstruts
30/10/2014 10:24:04

After 5 kids I finally lost the weight to fit into my dream dress I had been storing for a few years. Took it to Zoots for a few spots... Ruined my $2000 Pronovias Diamante silk wedding dress. Gave them a chance to fix it and it came back even worse. Warped silk, creased beyond repair, tears in the side seams, new stains. As if the hour I spent in there the first time crying wasn't enough they had the nerve to do it to me again. I took my dress and left. The regional manager LISA VERLANDER, who just minutes prior told me my dress was ready and looked great, then called me and threatened that she was going to have me arrested for theft in front of my kids. I went back and paid the $129 for them to ruin my dress, to avoid being arrested. Will be seeing them in court. Anyone interested in seeing the horrific pictures of what they did to my dress just ask. This is the worst cleaner I have ever been to in my life. They should not be in business!! I really don't know why I didn't see all the other bad reviews when I looked them up in the first place. Must have been the misleading wedding dress guarantee on their web page... One star is way too much but I can't leave the review unless I give them that :( %u2022 %u2022 %u2022 %u2022 %u2022 %u2022

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